4w Black Light Blue Uva T 5 G5 Base Pin Layout

Shipping Policy

Expedited Shipping Rates

For expedited shipping, please contact us for a price quote and cutoff times.

Continental United States

Most Orders Over $90.00 Ship Free
Shipping for other orders is calculated at checkout

Certain restrictions apply, including oversize, heavy objects, and some fixtures/equipment.

Alaska & Hawaii

Shipping calculated at checkout

US Territories

International Shipping

Contact us for a quote. We do not ship most glass bulbs and fixtures internationally. If you have your own UPS/Fedex/DHL account, we may be able to ship using that.

Shipping to US-Based Freight Forwarders

For shipments to freight forwarders, we are only responsible for shipping to the freight forwarder directly. Please have your freight forwarder check your items for damage. We are not responsible for shipping damages incurred after the items leave the freight forwarder.

Business Office Hours

We can be reached by phone (800-784-1998) weekdays from 7:30am to 5pm Pacific Time.

Our business office is closed Saturday and Sunday throughout the year, Memorial Day, 4th of July, Labor Day, Thanksgiving day, Christmas day and New Year's day.

Orders can be placed on the website at anytime - 24/7.

California Title 20 Notice

Certain general service lighting products are no longer allowed to be sold in California. We make every attempt to inform you before purchase which items are unable to ship to California. If we discover an item you purchased can not be shipped, we may have to cancel the order. We apologize for any inconvenience this causes. Please contact your state representative for more information.

California Prop 65

California Prop 65 Warning WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

Returns Policy

Returns are sometimes necessary. Our policy is to provide you with a hassle-free return experience.

Accepted Returns

Items Damaged in Shipping

If the product was damaged during shipping, first keep all packing materials, then call or email us to report the damage. Damage must be reported with 3 days of you receiving the shipment. We will have you return the product using the Returned Material Authorization (RMA) we will provide. We will send you a new product or provide a full refund and we will reimburse you for any shipping charges you may incur.

Missing Items

If all the items you ordered are not in the shipment, call us within 3 days of receiving the shipment so we can promptly send the missing item(s).

Wrong Product Ordered or Product No Longer Needed

If you ordered the wrong product call or email us so we can help you get the correct product. If the product purchase error was in no way the fault of information provided on ProLampSales.com, you are responsible for the return shipping cost and a 25% re-stocking fee.

Returns After 30 Days

Items ordered from ProLampSales can be returned within 30 days of receipt of the shipment in most cases. Please check that all of your items are present and in working condition within this timeframe.

After 30 days, if the product does not perform to specifications or fails within stated warranty periods, see manufacturer warranty information for procedures to follow.

Products that Differ from Our General Return Policy

International Orders

International orders are non-returnable.

Gas Detectors & Air Quality Monitors

For safety reasons, we do not accept returns on gas detectors or air quality monitors. Once these products leave our warehouse, we can not be sure what environments they are used/stored in or what dangerous gases or pollutants they are exposed to.

Larson Electronics

Larson Electronics UVC lighting products of any kind are non-returnable. Larson Electronics orders are subject to a minimum 15% cancellation fee. If you need help with a product, please contact us before ordering or verify that you are ordering the correct item.

Soraa

Non-Quick Ship Soraa brand products are non-returnable. If an error was made in order fulfillment or shipping, replacements may be sent out or a refund issued.

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Source: https://www.prolampsales.com/products/damar-f4t5bl-4w-t5-g5-base-6in-uva-unfiltered-blacklight